Frequently Asked Questions (FAQs)
Find quick answers to common questions about our loan products, application process, repayment terms, and more.

Welcome to our Frequently Asked Questions (FAQs) page, where we address the most common inquiries about our loan products and services.
Whether you're curious about eligibility requirements, repayment terms, or loan application processes, this section provides clear and concise answers to guide you.
If you have additional questions not covered here, our support team is always ready to assist you. Explore the FAQs below to find the information you need quickly and easily.
General Questions
- 1. Who is eligible to apply for a loan?
Eligibility depends on the specific loan product, but general criteria include being a Ugandan citizen aged 20–60 with valid identification and fulfilling business or residency requirements.
- 2. What types of loans does LECOLE offer?
- 3. Can both men and women apply for loans?
- 4. Do I need collateral to apply for a loan?
- 5. What is the interest rate on the loans?
Small Loan (Group-Based Micro-Loan)
- 6. What are the application fees?
The maximum loan ceiling is UGX 2,500,000, depending on the loan cycle and repayment period.
- 7. What documents do I need to apply for a loan?
- 8. What is the security deposit, and will I get it back?
- 9. Can I apply for a loan if I have an existing loan with LECOLE?
- 10. Can I receive multiple loans at the same time?
Small Entrepreneurs Loan (SEP)
- 11. What kind of businesses qualify for the SEP loan?
Businesses with at least three years of operation and a valid business license or equivalent documentation qualify.
- 12. What is the maximum loan amount under the SEP program?
- 13. Are there specific industries or activities that do not qualify for SEP loans?
- 14. Do I need a guarantor for the SEP loan?
- 15. How will the loan be disbursed?
Loan Charges and Fees
- 16. What are the application fees?
Application fees include a membership fee (UGX 2,000), a loan processing fee (1% of the loan amount), and a passbook fee (UGX 2,000).
- 17. What documents do I need to apply for a loan?
- 18. What is the security deposit, and will I get it back?
- 19. Can I apply for a loan if I have an existing loan with LECOLE?
Loan Repayment and Policies
- 20. What is the penalty for late repayment?
LECOLE's policy for late payments will vary; clients should consult their loan officer for specific penalties.
- 21. Can I repay my loan early?
- 22. What happens if I cannot repay my loan?
- 23. Can I get another loan after repaying my current one?
- 24. What is the risk premium, and why is it charged?
Customer Support
- 25. Who do I contact for questions about my loan?
Loan officers and branch managers are available for inquiries and support regarding loans.
- 26. What should I do if I lose my passbook?
- 27. When should I contact Lecole Finance?